About us

About us

OLTA Travel is Leading Russia's DMC operating business-to-business and serving leading tour operators and agencies from around the world from our offices in the very center of Saint-Petersburg, Moscow and Irkutsk (Baikal lake).
Our goal is to provide the highest quality services to make your clients fall in love with Russia.

We are focusing on excellence and are constantly developing our services to become the world-known DMC and hold a leading position in Russian Leisure & MICE market.

Propositions for clients
Tours to Russia Olta Travel
Tours and leisure programs
Incentive programs in Russia Olta Travel
Incentive programs
Business meetings in Russia Olta Travel
Business meetings
Why Us?Great is not good enough. We can do even better! That is why we head on long-term relations and work on these goals and values every day:
Professional customer centric company
  • We are flexible in our offers, efficient in our work, sincere in our business relationships, quick and responsive to your requests.
  • We are constantly working on gaining mutual trust with our clients.
  • We have multilingual, competent and considerate staff.
We create WOW services and tours of high quality
  • Every tour, offer or service we provide is special and unique. We are focusing on high standards of services only.
  • Based in Russia, we have the best destination knowledge and provide our clients with up-to-date information!
  • We are fully licensed and insured Russian company which has a permission to provide visa support.
Our Team Our team consists of competent young multilingual professionals, with each member of the team contributing to the common goal in different areas of expertise: business meetings, incentive programs, travel and leisure programs for groups and individuals and much more.
Ekaterina Mitenkova
Reservations manager
Olga Smirnova
Director
Margarita Balikhina
Sales and account manager
Inna Perova
Marketing Manager
Anna Mamaeva
Head of reservations department
Carlos Garcia
Sales and account manager
Margarita Naletova
Deputy head of Sales and Marketing department
Vitaliy Muravyev
IT Manager
Choose our company to feel the traditional Russian hospitality and to fall in love with Russia!
Contact us
Saint-Petersburg
191002 Saint-Petersburg, 5, Raziezzhaya street, office 240
Moscow
101000 Moscow, 16/4, Mal. Lubyanka street, office 222
Irkutsk
664007 Irkutsk, Russia, 88, Dekabrskih sobytiy st., office 400\4
France
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I have read the Policy of personal data protection of "Olta travel" LLC, accept the conditions and give my consent to the processing of my personal data, namely: the treatment (including collection, systematization, accumulation, storage, clarification (updating, changing) usage, depersonalization, blocking, destruction of personal data), general description of which is given in the Federal law of the Russian Federation of 27.07.2006 № 152-FL and the law of the European Union (European Union Data Protection Framework Directives and The General Data Protection Regulation (GDPR), in accordance with the ЕС 2016/679).

PRIVACY POLICY ON THE PROCESSING OF PERSONAL DATA


This Policy of personal data processing (hereinafter - the Policy) applies to all data that "OLTA Travel" Co. Ltd (hereinafter – Olta Travel) receives from the visitors of website http://www.oltatravel.com (hereinafter "the Website") and explains how it is processing, stored and how the confidentiality is ensured.

1. Processing and use of personal data.

1.1. In this Policy, personal information means any information left by users on the Website of Olta Travel, including Name, Surname, company, email address and other contact information, left in the message.

1.2. The person who left personal data on the Website of Olta Travel, consents to their use, namely:

1.2.1. The inclusion of the email address, name, surname, company name or any other contact information left in the message in the contact database of Olta Travel. The database is hosted in a secure cloud-based customer relationship management service Bitrix 24, as well as on a secure service for newsletters – Unisender.

1.2.2. Receiving email newsletters with news, promotions, special offers and other useful materials, but no more than twice a week. The visitor of the Website at any time has the right to unsubscribe from the mailing list of Olta Travel, by clicking on the unsubscribe link located at the bottom of each letter.

1.2.3. Direct communication with the manager of Olta travel on the treatment of the user.

1.2.4. The use of contact information to show relevant advertisements to users in social networks and the Internet.

1.2.5. For other purposes performed with the individual consent of the user.

2. The collection, storage and protection of personal data.

2.1. All personal data collected on the Website is processed, stored and secured in strict accordance with the provisions of the legislation of the Russian Federation (Federal law of the Russian Federation of 27 July 2006 № 152-FL "On personal data") and the European Union (The General Data Protection Regulation (GDPR) (EU) 2016/679).

2.2. Olta Travel is taking the necessary legal, organizational and technical measures to protect personal information from unlawful or accidental access, copying, distribution of personal information, as well as other unlawful actions in relation to personal data of users, which include:

•     secure transfer and storage of personal data on secure servers;

•     automated processing of personal data;

•     identification of possible threats to the security of personal data;

•     limiting the number of persons having access to personal data;

•     application of measures of internal regulation of the procedure of working with personal data (internal regulations for employees of Olta Travel);

•     improving methods of collection, storage and processing of data.

2.3. All data received on the Website of Olta Travel are transmitted via a secure https Protocol and stored on servers in secure, cloud-based customer relationship management service Bitrix 24, as well as in safe service for creating email newsletters Unisender.

3. User rights and obligations of Olta Travel.

3.1. Upon the request from the user Olta Travel should:

•        confirm the fact and methods of storage and processing of personal data of users;

•        inform about the method of obtaining personal data of the user;

•        explain the legal bases, objectives and timing of the processing of personal data;

•        in case of personal data leakage, inform the user about it;

•        make changes or delete users ' personal data from the database to stop storing and processing it;

•        warn about the expected cross-border transfer of personal data.

3.2. The user has the right to request the deletion of his personal data by sending an e-mail to [email protected] as well as the exclusion from the email-mailing by clicking on the "Unsubscribe" button located in the body of each letter.

4. Conditions of termination of processing and storage of personal data:

•       company liquidation;

•       a written request for withdrawal of consent or exclusion from the database;

•       at the request of the user, if the data were obtained illegally.

5. Olta Travel is not responsible for information posted by a visitor on the third party websites, links to which can be posted on the Website of Olta Travel.

6. More information about the collection, storage and processing of personal data by Olta Travel, the user may get by sending an email to [email protected].